Product Maintenance & Support
Keep your product secure, fast and improving after launch.
What is Product Maintenance & Support?
Software is never finished. We take responsibility for updates, fixes, monitoring and small enhancements so your product stays healthy and your team stays focused on customers.
A Plus Solution provides Product Maintenance & Support from Mumbai for businesses across India: support plan with response targets, monitoring and incident handling, scheduled patching and more.
Defined response times
Support levels agreed in writing, with priority handling for production issues.
Security and updates
Dependencies patched and vulnerabilities addressed on a regular cycle.
Proactive monitoring
We aim to know about a problem before your users report it.
Continuous improvement
A monthly allowance for enhancements, not only bug fixes.
What is included
- Support plan with response targets
- Monitoring and incident handling
- Scheduled patching
- Monthly health report
- Enhancement backlog management
Product Maintenance & Support — FAQ
Can you support software you did not build?
Yes, after a short onboarding audit to understand the code and its risks.
Is support billed monthly or per ticket?
Usually a monthly retainer sized to your product; we will suggest a level after the audit.
Custom Software Development
Web apps, portals and internal systems built around how your business really works.
Explore →Software & DevOpsDevOps & Cloud Automation
Automated build, test and release pipelines so shipping becomes routine.
Explore →Software & DevOpsSaaS Product Development
Multi-tenant SaaS products built with billing, roles and scale in from day one.
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Get a free automation audit
Tell us one process that eats your team’s time. We reply with what can be automated, roughly how, and what it would save.
Ready when
you are.
Let’s talk.
+91 99208 98972
Andheri East, Mumbai 400059