AI Agents & Chatbots
Trained AI agents that answer, qualify and act across WhatsApp, web and Instagram.
What is AI Agents & Chatbots?
We design AI agents around your actual conversations — the questions customers ask, the answers your team gives and the actions that follow. Each agent is trained on your documents, connected to your systems and handed to a human the moment it should be.
A Plus Solution provides AI Agents & Chatbots from Mumbai for businesses across India: conversation and flow design, knowledge base preparation, agent build on convo360 and more.
Trained on your knowledge
Product sheets, policies, price lists and FAQs become the agent’s source of truth, so answers stay on-brand and current.
Does things, not just talks
Books appointments, creates leads, looks up orders and triggers workflows through your CRM, sheets or APIs.
Guided or fully AI
Rule-based flows where you need certainty, generative AI where you need range — or both in one conversation.
Human hand-off built in
Conversations move to your team with full context when the customer asks or the agent is unsure.
What is included
- Conversation and flow design
- Knowledge base preparation
- Agent build on Convo360
- CRM / API integration
- Team training and go-live support
AI Agents & Chatbots — FAQ
Which AI model do you use?
Whichever fits the job. Convo360 supports OpenAI, Claude, Gemini and Grok, so we choose per use case and can change later without a rebuild.
Can the bot work without AI?
Yes. Guided, rule-based bots need no AI key at all and are often the right choice for bookings, menus and simple enquiries.
RPA & Process Automation
Software robots for the repetitive, rule-based work that eats your team’s week.
Explore →AI & AutomationAI Voice Calling
Voice agents that call leads, answer inbound lines and speak Indian languages.
Explore →AI & AutomationWhatsApp Automation
Official WhatsApp Business API setup, flows, broadcasts and shared team inbox.
Explore →Read more on this
- 12 Practical AI Agent Use Cases for Small Businesses in India
- AI Chatbot Cost: The Factors That Decide Your Bill
- Chatbot to Human Handoff: How to Get It Right
- AI Chatbot vs Rule-Based Chatbot: Which One Do You Need?
- How to Train an AI Chatbot on Your Own Business Data
- How to Design a Chatbot Conversation Flow That Works
Get a free automation audit
Tell us one process that eats your team’s time. We reply with what can be automated, roughly how, and what it would save.
Ready when
you are.
Let’s talk.
+91 99208 98972
Andheri East, Mumbai 400059